Shipping policy
SHIPPING POLICY
Frankie. Mane Shipping Information
We carefully prepare and dispatch all orders from South Australia.
Local Pickup in Glenelg, SA available upon request.
Processing Times
Orders are processed within 1–3 business days (excluding weekends and public holidays).
During launches or promotional periods, processing times may be slightly extended.
Domestic Shipping (Australia)
Shipping options and rates are calculated at checkout.
Tracking details will be provided once your order has been dispatched.
Frankie. Mane is not responsible for delays caused by Australia Post or courier services once parcels have left our premises.
Lost or Delayed Parcels
If your parcel is delayed or missing, please contact the shipping provider directly using your tracking number. We are happy to assist where possible but are not liable for carrier delays once dispatched.